A manager at a care home in Halesowen has won the prestigious Care Home Manager of the Year award.
Joanne Robb, who runs the Gower Gardens care home on Kent Road, beat fierce competition from across the North West and Midlands to win the coveted title at Kingsley Healthcare’s Regional Care Awards.
The awards were part of the UK Top 20 Large Care Home Group’s 25th anniversary celebrations.
They were hosted by TV and radio personality David Whiteley at Dunham Forest Golf and Country Club in Altrincham, Cheshire.
Ms Robb was described by her colleagues in their nomination as "an accomplished manager who has an inclusive and positive approach", always providing support, encouragement, and demonstrating a deep commitment to her residents.
The Gower Gardens care home had two additional wins that night.
Ann Marie Edkins was runner-up for Activity Co-ordinator of the Year whilst head housekeeper Varina Rosado De Brown finished runner-up in the Care Home Support Services Champion category.
Kingsley CEO and founder Daya Thayan, in his awards address, showed his appreciation for his staff.
He said: "To all my colleagues who are here, this day means so much to us.
"We are a family business, and you are part of this family.
"Every time we visit, we witness the outstanding work you do as a team, always with a smile.
"We can have the fanciest buildings, but they alone don't make a great care home – it is your dedication that truly matters."
Ms Thayan added: "We aimed to be a great family business that makes a difference in the lives of our residents, families, and staff.
"For our homes to be centres of excellence, we need the best people – and that's exactly who you are."
Co-chief operating officer Sumi Thayan said: "Congratulations to everyone here who has been nominated.
"You are all winners.
"Let's also extend our heartfelt thanks to everyone working diligently in our homes on shifts; our strength lies in our unity as a team."
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